Alternatives to chatbots that demo beautifully and disappoint your customers
Building a bot on top of your documents takes an afternoon. Getting it good enough to put in front of your customers is a different story, and that is exactly where most tools leave you on your own. Here we compare the usual options with our assistant.
Honest comparisons: in each one we also say when the tool you already have is the better choice.
Pick who we compare ourselves with
Chatbase
The reference for "upload your docs and get a bot". We compare its self-service approach with an assistant delivered working and tuned per industry.
See the comparisonTidio
Live chat with AI, very strong in ecommerce and small business. We compare its resolution-based model with an assistant with predictable cost.
See the comparisonVoiceflow
A platform for designing conversational agents with a visual editor. We compare the "build it yourself" approach with an assistant delivered and maintained.
See the comparisonChatGPT custom GPTs
The "we already do it with a GPT" case. We compare a custom GPT inside ChatGPT with an assistant that lives on your site and answers your customers.
See the comparisonWhat almost every comparison has in common
Building the bot is the easy part
Uploading your documentation takes ten minutes. Getting it to handle the awkward questions, to know when to stay quiet and to sound like your brand takes months of tuning. Most platforms leave you alone at exactly that point.
Generic by design
A tool built for every industry knows none of them. A clinic needs to handle appointments and sensitive data; an online shop needs sizes, stock and returns. No amount of prompt writing closes that gap.
Nobody guarantees it will not make things up
If the assistant does not cite where each answer comes from, there is no way to tell whether it came from your documentation or from the model. When you answer to customers or patients, that difference matters.
The cost grows precisely when it works
Models tied to conversations or resolutions penalise the thing you actually want: the assistant handling more people. You end up measuring success with one eye on the invoice.
The verticals we have already tuned
Recommends products, answers sizing and stock questions and guides people through checkout.
Handles the repetitive questions and passes on to your team only what really needs a person.
Explains services and opening hours, guides people on appointments and filters what a professional should see.
Menu, allergens, opening hours and bookings answered instantly, in the customer’s language.
Test it with your own documents, not with a generic demo
Send us your real documentation and we will show you the assistant answering the questions your customers actually ask. No commitment, no cost.
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