ChatGPT Luna is free. But your business needs an assistant that knows your business
GPT-6 Luna is the default ChatGPT Free model since September 2026. It is fast, capable and free for personal use. For businesses, it answers about everything except your business: it does not know your catalogue, policies or processes.
An AI assistant that answers about your business, not about the world in general.
If your team uses ChatGPT as an internal productivity tool (drafts, queries, brainstorming), GPT-6 Luna is excellent and free. If you need an assistant that serves your customers with knowledge of your business, you need something configured for you.
Why teams start looking for a ChatGPT (GPT-6 Luna) alternative
Answers about everything except your business
ChatGPT is a generic model. It does not know your catalogue, prices, hours or return policies.
Your customers are not on ChatGPT
For a customer to use ChatGPT as your support channel, they would have to leave your site and open ChatGPT.
No control over what it says about you
ChatGPT may answer questions about your brand with invented or outdated information.
No data on what people ask
You do not know what customers ask, what doubts they have before buying or what information they cannot find.
ChatGPT (GPT-6 Luna) and Soamee AI Assistant, point by point
| What you need | ChatGPT (GPT-6 Luna) | Soamee AI Assistant |
|---|---|---|
| Knowledge of your business | Generic. May answer about your brand with invented data | Configured with your documentation, catalogue and rules |
| Where it lives | On chatgpt.com | On your site, with your brand |
| Cost | Free (personal) / API at $0.10/$0.50/M tokens | Agreed cost per assistant |
| Answer control | None over answers about your business | Every answer comes from your documentation, auditable |
| Conversation data | Not accessible | Yours: what people ask, what fails, what leads to contact |
This comparison is based on ChatGPT (GPT-6 Luna)'s public documentation and on our own experience putting AI assistants into production. ChatGPT (GPT-6 Luna) and every other brand mentioned belong to their respective owners; this page is not affiliated with them. If you spot anything out of date, write to info@soamee.com and we will fix it.
When to switch and when not to
Stay with ChatGPT (GPT-6 Luna) if…
- Your team needs an internal productivity tool.
- You are validating whether a chatbot would add value.
- Your use case is internal with no customer contact.
Switch to Soamee if…
- You need an assistant serving customers with reliable, current information.
- You want answers citing your sources.
- You need data on what people ask.
- You want it on your site with your brand.
What migrating from ChatGPT (GPT-6 Luna) looks like
We gather your sources
Catalogue, FAQ, policies, documentation. Structured so the assistant can cite them.
We configure your vertical
Behaviour tuned for your industry.
We launch on your site
Widget with your brand. From day one you see what customers ask.
We tune with real data
We review real conversations with you and adjust.
The verticals we have already tuned
Recommends products, answers sizing and stock questions and guides people through checkout.
Handles the repetitive questions and passes on to your team only what really needs a person.
Explains services and opening hours, guides people on appointments and filters what a professional should see.
Menu, allergens, opening hours and bookings answered instantly, in the customer’s language.
Pick who we compare ourselves with
Test it with your own documents, not with a generic demo
Send us your real documentation and we will show you the assistant answering the questions your customers actually ask. No commitment, no cost.
Request a free demoFAQs about migrating from ChatGPT (GPT-6 Luna)
Is it better than ChatGPT?
Can you use GPT-6 Luna underneath?
Tell us your challenge. We'll propose a solution.
No commitment. Within 24 hours, you'll receive a proposal with scope, timeline and budget. No fine print.