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Community management

Every comment. Every platform. One inbox.

Comments, DMs and mentions from Instagram, LinkedIn, Twitter/X, TikTok, YouTube and Reddit land in a single stream. The AI drafts replies in your brand voice. You approve.

Unified inbox

This is what your inbox looks like

Instagram comments, LinkedIn replies, Twitter mentions, TikTok reactions. All of it arrives in one panel. The AI drafts replies with the full context and your brand voice, and you approve with a click.

  • Every channel in a single view
  • Filters by type: comments, DMs, mentions
  • AI replies drafted with the full context
  • Approve, edit or regenerate with one click
  • Complete history per contact
  • Automatic handover to a person when the AI cannot resolve it

Everything you need in your inbox

Six things that change how you handle your brand’s community.

Post comments

Reply to comments on your posts from one place, without switching apps.

Direct messages

DMs from Instagram, LinkedIn and Twitter in one place, with the full history per contact.

Mentions and tags

When somebody mentions you, you see it straight away. No mention slips through.

AI replies

The AI drafts replies with the full context and your brand voice. You approve, edit or regenerate.

Automatic moderation

Spam, hate speech and bots filtered out on their own. You only see what matters.

Sentiment analysis

Every comment read as positive, neutral or negative, with a sentiment dashboard per platform.

How it works

From comment to published reply in seconds.

01

The message arrives

A comment, DM or mention lands on any platform and enters your unified inbox on its own.

02

The AI reads the context

It goes through the contact’s history, your brand voice and the context, then drafts a fitting reply.

03

You approve

Review the reply with one click. Edit it, regenerate it or discard it. It publishes straight to the platform.

04

Metrics in real time

Reply time, reply rate, sentiment analysis. All measured per platform.

<2 min
Average reply time
95%
Reply rate
+40%
Positive sentiment
0
Spam published

Platforms supported in the inbox

Each platform has its own quirks. Publiqa brings them into one experience.

IG

Instagram

Comments + DMs

in

LinkedIn

Comments

X

Twitter / X

Replies + DMs + mentions

TT

TikTok

Comments

YT

YouTube

Comments

R

Reddit

Replies

Ready to stop losing comments?

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