An AI chatbot that resolves 60% of your tickets
We develop chatbots with artificial intelligence that understand your customers, respond with precision and learn with every interaction. Available 24/7, integrated with your systems and trained with your business knowledge.
Your customers expect instant answers. Your support team can't keep up.
75% of consumers expect a response in less than 5 minutes. But your customer service team manages dozens or hundreds of tickets per day, many of them with repetitive questions that consume valuable time. The result: long wait times, frustrated customers and exhausted agents.
Traditional chatbots based on decision trees don't solve the problem. They are rigid, frustrate users when they don't understand the question and require constant maintenance to update responses. Customers detect them instantly and ask to speak with a human.
The new generation of AI chatbots changes the rules of the game. Thanks to models like GPT-4 and Claude, an AI chatbot understands context, responds naturally, accesses your knowledge base and escalates complex conversations to a human agent when needed. It's like having an expert support agent available 24 hours a day, 7 days a week.
Unresolved tickets
High wait times
No night coverage
Frustrated customers
AI Chatbot that understands, resolves and learns
We build conversational assistants powered by GPT-4 and Claude, trained with your documentation and connected to your business tools.
Advanced conversational AI
GPT-4 and Claude models fine-tuned with your knowledge base. Natural, precise responses in your brand's tone. No generic answers.
RAG knowledge base
We index your documentation, FAQs, manuals and policies with Retrieval Augmented Generation. The chatbot always has updated information.
Integration with your systems
We connect the chatbot with your CRM, helpdesk, ERP and internal tools. It can query orders, create tickets or update data in real time.
Intelligent escalation
When a conversation requires human intervention, the chatbot automatically detects it and transfers to the agent with all the conversation context.
Want to see an AI chatbot in action?
Book a free demo →Real results from our AI chatbots
The AI chatbot resolves the most frequent queries autonomously: order status, product questions, return policies, technical questions and more.
Your customer service never sleeps. The chatbot serves customers at any time, holidays included, without increasing your staffing costs.
While a human agent takes minutes or hours to respond, the AI chatbot responds instantly with the correct information, dramatically improving customer satisfaction.
How we build your AI chatbot
From ingesting your knowledge to continuous optimization with real usage data.
Knowledge Analysis
We collect and structure all your documentation: FAQs, manuals, policies, ticket history. We identify the most frequent queries and define the chatbot scope.
Architecture & Integrations
We design the RAG (Retrieval Augmented Generation) architecture, configure LLM models and connect the chatbot with your systems: CRM, helpdesk, product database.
Training & Testing
Model fine-tuning with your data, tone of voice adjustment, exhaustive testing with real scenarios. We iterate until reaching 90%+ response accuracy.
Deployment & Continuous Improvement
We launch on your website, app or channels (WhatsApp, Slack, Teams). Metrics dashboard, failed conversation analysis and weekly performance optimization.
Frequently asked questions about AI chatbots
How is an AI chatbot different from a traditional chatbot?
What happens if the chatbot doesn't know the answer?
Can the AI chatbot access real-time data from my systems?
Is it safe to use an AI chatbot with sensitive customer data?
How much does a custom AI chatbot cost for my company?
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Want to see how an AI chatbot would handle your customers' queries?
We prepare a personalized demo with your own FAQs and knowledge base. You'll see in 30 minutes what your chatbot could do from day one.