Roca Professional — Installer Management App

The challenge

Roca, a global leader in bathroom products with a presence in over 170 countries, needed to digitise the relationship with its professional installer network. Installers were managing their projects manually: from the initial client visit to material selection, quoting and final payment collection. This fragmented process led to inefficiencies, order errors and a less-than-professional experience for the end customer.

The challenge was to build a B2B mobile application that would support the installer throughout the entire project lifecycle, with support for over 18 languages and adapted to the specific requirements of each market where Roca operates.

Our solution

We developed Roca Professional, a native mobile application built with React Native that enables professional installers to manage their installation projects from start to finish, fully integrated with Roca’s digital ecosystem.

End-to-end project management

• Complete installation workflow: from the initial home visit to job completion and payment collection, all centralised in the app
• Client management: client database with project history, addresses and preferences
• Quoting and invoicing: detailed quote generation using products from the Roca catalogue, with payment tracking

Catalogue and materials

• Product selection: access to the full Roca catalogue to choose the right materials for each project
• Order management: material requests with delivery tracking directly from the app
• Product compatibility: smart recommendations for compatible products based on the project

Global reach

• 18+ languages: fully localised interface covering Roca’s international markets
• Regional adaptation: country-specific settings for currencies, taxes and local regulations
• Part of the Roca ecosystem: integration with other digital solutions such as Roca Connect (IoT), Smart Shower and the 3D Bathroom Planner

Results

The application has enabled Roca’s professional installer network to fully digitise their workflow, reducing time spent on administrative tasks and improving the end customer experience. With active support and regular updates, Roca Professional has become a key tool in Roca’s global digital transformation strategy.

Tech stack

• React Native (Android mobile app)
• Node.js (Backend and APIs)
• Multi-language architecture (18+ locales)
• Roca ecosystem integration
• Payment gateway
• Catalogue and order management