Orquest — Intelligent Workforce Management for Retail

The challenge

Orquest needed a mobile application that allowed retail managers to handle schedules, shifts and staffing coverage in real time. The complexity: operating across 42 markets with different labour regulations, thousands of simultaneous employees, and the need for AI to optimise shift assignments based on forecasted demand.

Our solution

We developed the mobile application in React Native, enabling simultaneous deployment on iOS and Android. The app integrates with Orquest’s AI engine to display optimised planning, manage shift swaps between employees, and provide real-time coverage dashboards.

What we built

• Cross-platform React Native app with a fluid native experience
• Coverage dashboard visualising demand vs. assigned staff
• Push notification system for shift changes and alerts
• Activity module with sales metrics and per-store performance
• Goals management and KPI tracking by section

Technical evolution

The relationship with Orquest has included two major redesigns of the platform, reflecting continuous improvement and modernisation. Each iteration incorporated feedback from real users at chains like McDonald’s and Zara, enabling us to refine the UX for high-pressure in-store contexts.

Results

The platform has demonstrated scalability with thousands of active users, including major retail players like McDonald’s, Zara and Glovo who rely on its capabilities. It operates in 42 markets internationally, ensuring regulatory compliance in every one of them.

Tech stack

• React Native (iOS + Android)
• REST API
• Push notifications
• Real-time analytics
• Integration with AI planning engine