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Workforce Management

AI-Powered Workforce Management Software

We build workforce management platforms with artificial intelligence. Automatic shift planning, demand forecasting, employee app, manager dashboards and payroll integration. Technologie proven across 42 markets.

The challenge

Planning shifts for hundreds of employees is a logistics puzzle consuming hours

Staff management in companies with multiple locations, rotating shifts and variable workforces is one of the most complex and time-consuming processes. Area managers spend 8-15 hours weekly manually planning shifts, managing labor agreements, employee preferences, demand peaks and unexpected absences. Artificial intelligence transforms this process from hours to minutes.

Shift planning is not just a scheduling problem. It is a multi-criteria optimization problem that directly affects profitability, employee satisfaction and service quality. Every planning decision involves balancing labor costs (overtime, temporary contracts), regulatory compliance (collective agreements, mandatory rest periods, maximum hours), employee preferences (availability, work-life balance, holidays) and business needs (forecast demand, required skills, service ratios).

When you manage 50 employees, an Excel spreadsheet can work. When you manage 500 or 5,000 across multiple locations, you need optimization algorithms. And when you operate in 42 international markets with different labor regulations, you need an intelligent platform that automatically adapts to each context. That is exactly what we build.

Our experience developing Orquest, the workforce management platform used by chains like McDonald's, Zara and Glovo, has given us deep knowledge of sector challenges. We know success lies not only in the algorithm but in the user experience: the employee app for checking shifts, swapping schedules and requesting holidays; the manager dashboard showing real-time coverage; and the payroll integration automating worked hours, supplements and variable calculations.

-90%

Planning time

-30%

Overtime costs

+40%

Employee satisfaction

42

Operational markets

Features

What our workforce management solution includes

A complete platform covering the entire staff management cycle: from demand forecasting to payroll integration.

Automatic shift planning

Optimization algorithms that generate optimal shift schedules in minutes, respecting labor agreements, contracts, qualifications, preferences and availability for each employee. The system proposes the best possible assignment and allows manual adjustments with automatic conflict validation. Support for rotating, split, night and on-call shifts.

Demand forecasting

Machine learning models that anticipate staffing demand by time slot, day of week, season and location. Combine historical sales data, local events, weather and trends to calculate optimal required staffing. Schedules are automatically generated adjusted to forecast demand, eliminating understaffing and overstaffing.

Employee app

Mobile application where employees check shifts, request changes, swap schedules with colleagues, log their hours, request holidays and report issues. Push notifications for new shifts, last-minute changes and approvals. Digital clock-in with geolocation for attendance tracking.

Manager dashboards

Real-time control panels with coverage metrics, absenteeism, worked vs planned hours, labor costs and productivity by location. Automatic alerts for understaffing, excessive overtime or mandatory rest period violations. Cross-location comparisons and trend analysis.

Payroll integration

Bidirectional connection with major payroll systems (SAP, ADP, BambooHR, Gusto) to automate worked hours calculations, overtime, night and holiday supplements and variables. Eliminates manual data entry and reduces payroll errors. Normalized file export for any payroll provider.

Regulatory compliance

Rules engine that automatically validates every schedule against applicable labor regulation: sector collective agreements, company agreements, rest periods between shifts, maximum annual hours, overtime limits and local regulations. The system alerts of any violation before publishing the schedule, protecting the company from penalties.

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Technologien

Technologien we use

Tech stack optimized for optimization algorithms, real-time processing and high-availability mobile applications.

Python OR-Tools TensorFlow scikit-learn FastAPI Node.js React React Native TypeScript PostgreSQL Redis Elasticsearch Docker Kubernetes AWS RabbitMQ Grafana Terraform GraphQL Celery
Featured case study

Orquest: Global-scale workforce management

The AI-powered staff planning platform used by the world's most demanding chains.

Orquest is the workforce management platform we developed to optimize staff planning in retail and hospitality chains at global scale. AI algorithms analyze forecast demand, labor agreements in each country, employee qualifications and labor costs to generate optimal schedules in minutes.

The platform currently operates in 42 international markets and is used by chains like McDonald's, Zara, Glovo and other leading retail and hospitality brands. It manages real-time shift assignment for thousands of employees, with a mobile employee app and management dashboards for managers and operations directors.

PythonReactReact NativeNode.jsAWSPostgreSQLRedisDockerOR-Tools
42
International markets
Top 3
Global retail brands
-90%
Planning time
AI
ML optimization
FAQ

Häufig gestellte Fragen about workforce management

From how many employees is workforce management software worthwhile?
The tipping point is typically between 30 and 50 employees with rotating shifts or multiple locations. Beyond that, manual Excel planning consumes too much of the area manager's time and errors become frequent and costly. Typical ROI is 3-6 months through overtime reduction and coverage optimization.
How does the system handle labor agreements from different countries?
The system includes a configurable rules engine where labor constraints are defined for each country, sector and company. When operating across multiple markets, each location inherits its country's rules and can have additional specific rules. The optimization algorithm respects all these constraints as non-negotiable conditions when generating schedules.
Can it integrate with my current payroll system?
Yes, we connect with major payroll providers (SAP SuccessFactors, ADP, BambooHR, Gusto, Factorial) through APIs or normalized exchange files. The system automatically calculates worked hours, overtime, night and holiday supplements and sends this information to payroll, eliminating manual data entry.
Wie lange dauert die Implementierung?
A basic implementation with automatic planning, employee app and manager dashboard can be operational in 8-12 weeks. Complete solutions with AI demand forecasting, payroll integration and multi-country support typically require 4-6 months with incremental rollout.
What differentiates AI workforce management from traditional software?
An AI system predicts staffing demand, automatically generates optimal schedules considering dozens of simultaneous constraints, detects absenteeism patterns, suggests real-time adjustments for unexpected changes and continuously learns from data. It's like upgrading from a paper map to GPS with real-time traffic.
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Optimize staff management with artificial intelligence

We help you design and build an AI workforce management system tailored to your business needs. Kostenlose Beratung with no commitment.

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